This notice explains the personal information Zarax receives through zarax.co.uk, why it is used and the choices available to you.
Last updated: 30 July 2026
Who is responsible for your information
Zarax is responsible for the personal information described in this notice. Privacy questions and rights requests can be sent through the contact page or to the Zarax email address.
Information we receive
- Contact details such as your name, email, phone number and postcode.
- Item information, photographs, condition notes, model details and preferred payment method.
- Messages, quotation references and records of our communication.
- Technical and security information needed to operate and protect the website, such as form timing, IP address and cookie choice.
- Recruitment information you choose to send when expressing interest in a role.
Why we use it
Information is used to assess and respond to quotation requests, arrange and administer an agreed transaction, answer enquiries, prevent misuse, keep necessary business records and meet legal obligations. The lawful basis depends on the activity and may include taking steps at your request before a contract, performing a contract, complying with law and legitimate interests in running and securing the service.
Who receives it
Information may be handled by staff and service providers that support website hosting, email, security, professional advice, payment or logistics where needed for the stated purpose. It may also be disclosed when required by law or to protect legal rights. Zarax does not need your passwords, PINs or one-time security codes.
How long it is kept
Information is kept only for as long as reasonably needed for the quotation or enquiry, an agreed transaction, security, legal obligations and the handling of disputes. Different records have different retention needs. When information is no longer required, it should be deleted or anonymised.
Cookies and local storage
The website can store the choice you make in the cookie panel so it is not repeatedly shown. Essential technologies may operate without consent where necessary for the service. Optional analytics or marketing technologies should only load after a positive choice; rejecting them should remain as easy as accepting them.
Your rights
Depending on the circumstances, you may have rights to access, correct or erase information, restrict or object to its use, receive portable information, and withdraw consent where consent is the basis. These rights can have legal limits. You may also complain to the UK Information Commissioner’s Office.
Your right to object: you can object to processing based on legitimate interests and to direct marketing. Explain your concern through the contact route so it can be assessed.
Security and international processing
Reasonable technical and organisational measures are used to protect information. Some service providers may process information outside the UK; where that happens, Zarax should use an applicable lawful transfer mechanism and safeguards.
Questions and source guidance
This working notice must be kept aligned with the services Zarax actually uses. The Information Commissioner’s guidance on privacy information explains the categories a notice should cover.
This is a working draft for business review. Service-provider names, retention schedules, controller details and lawful-basis records should be verified before publication.