Brand, model and screen size
Include the complete detail shown on the item rather than relying on a broad product family.
A direct route from unwanted to useful
Sell your broken TV for cash, without the marketplace admin.
Tell us the model, condition and useful details once. We will review your broken TV and let you know whether Zarax is interested in making an offer.
- No obligation
- Private handover details
- Payment after inspection
01
Start with the exact model. It gives the valuation team a far better starting point.
Free, no-obligation enquiry
Build your broken TV profile
01One clear formDescribe the item once
02A considered quoteBased on your details
03A private handoverNo public listing needed
04Your choice of paymentBank transfer or PayPal
A less awkward way to sell
The value is in the broken TV, not the message thread.
Private marketplaces can work, but they often involve writing an advert, answering similar questions several times, arranging viewings and dealing with uncertain buyers. Zarax gives you a single route from the first description through to inspection and payment.
The process is deliberately straightforward. Share accurate information and clear photographs, then we can decide whether the item is something we want to buy. Read how a Zarax quotation progresses before you begin if you would like the full picture.
What shapes the offer
Six details help turn your broken TV into a realistic valuation.
A precise model matters, but it is only one part of the assessment.
Whether the TV powers on
Mention what is present, what works and anything that a photograph alone may not explain.
Screen cracks, lines or dark patches
Mention what is present, what works and anything that a photograph alone may not explain.
Sound, ports and backlight behaviour
Mention what is present, what works and anything that a photograph alone may not explain.
Stand, remote and power cable
Mention what is present, what works and anything that a photograph alone may not explain.
Photographs of the fault and model label
Mention what is present, what works and anything that a photograph alone may not explain.
An honest description helps avoid surprises when the item is inspected. Our guide to how condition can influence an offer explains why small details are worth including.
From first detail to payment
A managed route for selling your broken TV.
Describe it
Add the exact model, specifications, condition and clear photographs.
Discuss the quote
If we are interested, we will discuss the details and agree a price with you.
Arrange the handover
If Zarax is interested, an appropriate collection may be arranged after the details and price have been discussed.
Inspect and pay
When the item matches the agreed description, payment is made by bank transfer or PayPal.
03
Before the handover
Prepare the item without making the job bigger than it needs to be.
01
Back up anything you want to keep and sign out of personal accounts.
02
Remove activation locks, saved payment details and paired services where relevant.
03
Photograph the model label, screen or main surfaces, ports and accessories.
If the item needs to be sent, use the private instructions we provide and follow our packaging guidance. Do not send anything until Zarax has confirmed that it wishes to proceed.
Compare the routes
Choose the selling process that suits your time and patience.
The managed route
One description, one conversation and a private handover.
Zarax reviews the item details directly. There is no public advert and no need to manage messages from several prospective buyers.
- No public listing
- Price discussed before handover
- Private delivery or collection details
- Bank transfer or PayPal after inspection
The self-managed route
More control over the listing, with more administration to manage.
You create the listing, choose the asking price, reply to enquiries and decide how to handle collection, delivery and payment.
- Public photos and description
- Potential negotiation with several people
- You arrange the handover
- Platform and payment rules may apply
For a fuller breakdown, compare selling to a direct buyer with using a marketplace.
Customer feedback
Real experiences from people who sold their broken TV through Zarax.
I was upfront about the cracked display. Zarax assessed the broken TV from the details and collected it after we agreed terms.
The television powered on but the picture was badly damaged, so I described the fault rather than pretending it was minor. Zarax reviewed the model and photos, arranged collection and kept the inspection process clear.
A broken 55 inch television is not an easy thing to move, let alone sell. I photographed the cracked panel, included a picture of the model label and explained that the sound still worked. Zarax did not make assumptions from a vague description. They reviewed the evidence, confirmed their interest and arranged collection. The inspection found exactly what I had reported, and the agreed payment was sent to my bank.
The panel was beyond saving, but the television was still worth describing properly. Zarax dealt with the awkward size.
The TV had sound but only a dim strip of picture. I sent a video and clear photos of the damage, which meant the assessment was based on the real fault.
Our television failed a week after we moved it downstairs, leaving us with a large black rectangle nobody wanted to carry. I explained that the standby light worked, the speakers were fine and the picture disappeared after a few seconds. Zarax reviewed the evidence rather than expecting me to diagnose it. Collection was agreed, the inspection confirmed my description and the payment was handled without a drawn-out dispute.
Useful questions
Before you part with your broken TV.
These answers cover the parts of the process people usually want to confirm before requesting a quote.
Value my broken TVStart with the brand, full model number, specifications and an honest description of the condition. Add clear photographs of the item, label, accessories and any faults.
Potentially, yes. Acceptance depends on the item and the fault. Explain exactly what happens when it is switched on or used, and show the damaged area clearly.
Not always. The original packaging, power supply, remote, manuals or matching accessories can provide useful context, so list everything that is included.
Collection may be available when it is appropriate for the item and location. We will discuss access and the handover privately if we are interested in proceeding.
Payment follows receipt or collection and inspection. If the item matches the agreed details, Zarax pays the agreed amount by bank transfer or PayPal. If anything differs materially, we contact you first.
Useful next reading
A better quote often starts with better preparation.
A useful next step
Ready to see whether Zarax is interested in your broken TV?
Start with a free, no-obligation quotation request. Accurate details make the assessment easier.
Tell us about my broken TV