Brand, model and storage capacity
Include the complete detail shown on the item rather than relying on a broad product family.
A direct route from unwanted to useful
Sell your phone for cash, without the marketplace admin.
Tell us the model, condition and useful details once. We will review your phone and let you know whether Zarax is interested in making an offer.
- No obligation
- Private handover details
- Payment after inspection
01
Start with the exact model. It gives the valuation team a far better starting point.
Free, no-obligation enquiry
Build your phone profile
01One clear formDescribe the item once
02A considered quoteBased on your details
03A private handoverNo public listing needed
04Your choice of paymentBank transfer or PayPal
A less awkward way to sell
The value is in the phone, not the message thread.
Private marketplaces can work, but they often involve writing an advert, answering similar questions several times, arranging viewings and dealing with uncertain buyers. Zarax gives you a single route from the first description through to inspection and payment.
The process is deliberately straightforward. Share accurate information and clear photographs, then we can decide whether the item is something we want to buy. Read how a Zarax quotation progresses before you begin if you would like the full picture.
What shapes the offer
Six details help turn your phone into a realistic valuation.
A precise model matters, but it is only one part of the assessment.
Network lock and account status
Mention what is present, what works and anything that a photograph alone may not explain.
Battery health and charging
Mention what is present, what works and anything that a photograph alone may not explain.
Screen, cameras and buttons
Mention what is present, what works and anything that a photograph alone may not explain.
Cracks, repairs and known faults
Mention what is present, what works and anything that a photograph alone may not explain.
Box, cable and useful accessories
Mention what is present, what works and anything that a photograph alone may not explain.
An honest description helps avoid surprises when the item is inspected. Our guide to how condition can influence an offer explains why small details are worth including.
From first detail to payment
A managed route for selling your phone.
Describe it
Add the exact model, specifications, condition and clear photographs.
Discuss the quote
If we are interested, we will discuss the details and agree a price with you.
Arrange the handover
If Zarax is interested, you will receive the sending details privately after the item and price have been discussed.
Inspect and pay
When the item matches the agreed description, payment is made by bank transfer or PayPal.
03
Before the handover
Prepare the item without making the job bigger than it needs to be.
01
Back up anything you want to keep and sign out of personal accounts.
02
Remove activation locks, saved payment details and paired services where relevant.
03
Photograph the model label, screen or main surfaces, ports and accessories.
If the item needs to be sent, use the private instructions we provide and follow our packaging guidance. Do not send anything until Zarax has confirmed that it wishes to proceed.
Compare the routes
Choose the selling process that suits your time and patience.
The managed route
One description, one conversation and a private handover.
Zarax reviews the item details directly. There is no public advert and no need to manage messages from several prospective buyers.
- No public listing
- Price discussed before handover
- Private delivery or collection details
- Bank transfer or PayPal after inspection
The self-managed route
More control over the listing, with more administration to manage.
You create the listing, choose the asking price, reply to enquiries and decide how to handle collection, delivery and payment.
- Public photos and description
- Potential negotiation with several people
- You arrange the handover
- Platform and payment rules may apply
For a fuller breakdown, compare selling to a direct buyer with using a marketplace.
Customer feedback
Real experiences from people who sold their phone through Zarax.
I disclosed the cracked rear glass and battery wear. Zarax checked the phone and still paid the amount agreed.
The form covered the model, storage, network status and condition, so there was little room for confusion. I sent clear photos, followed the delivery instructions and received payment after the phone was inspected.
My old phone worked well, but the rear glass was cracked and the battery had seen better days. I did not want to dress it up as excellent condition, so I photographed every mark and included the battery health figure. Zarax reviewed the request with those faults already known and made an offer. I reset the phone, posted it securely and received the agreed bank transfer after the inspection checks.
A broken rear panel did not erase the clean display or healthy battery. I supplied the evidence and received a balanced assessment. 📱
I disclosed a faint camera spot, included the original box and explained that the charging plug was missing. Zarax reviewed the full set rather than treating it as a bare handset.
My phone had spent two years in a sturdy case, yet somehow picked up a cracked rear panel on the week I upgraded. The screen was clean and every function I tested worked. I supplied the storage size, network status and battery reading, then removed my account and erased the data. Zarax gave private posting instructions and confirmed payment after checking it.
Useful questions
Before you part with your phone.
These answers cover the parts of the process people usually want to confirm before requesting a quote.
Value my phoneStart with the brand, full model number, specifications and an honest description of the condition. Add clear photographs of the item, label, accessories and any faults.
Potentially, yes. Acceptance depends on the item and the fault. Explain exactly what happens when it is switched on or used, and show the damaged area clearly.
Not always. The original packaging, power supply, remote, manuals or matching accessories can provide useful context, so list everything that is included.
Do not send the item before receiving confirmation. If we wish to proceed, the receiving location and delivery instructions are shared with you privately.
Payment follows receipt or collection and inspection. If the item matches the agreed details, Zarax pays the agreed amount by bank transfer or PayPal. If anything differs materially, we contact you first.
Useful next reading
A better quote often starts with better preparation.
A useful next step
Ready to see whether Zarax is interested in your phone?
Start with a free, no-obligation quotation request. Accurate details make the assessment easier.
Tell us about my phone