Brand, model and screen size
Include the complete detail shown on the item rather than relying on a broad product family.
A direct route from unwanted to useful
Tell us the model, condition and useful details once. We will review your laptop and let you know whether Zarax is interested in making an offer.
Start with the exact model. It gives the valuation team a far better starting point.
Free, no-obligation enquiry
A less awkward way to sell
Private marketplaces can work, but they often involve writing an advert, answering similar questions several times, arranging viewings and dealing with uncertain buyers. Zarax gives you a single route from the first description through to inspection and payment.
The process is deliberately straightforward. Share accurate information and clear photographs, then we can decide whether the item is something we want to buy. Read how a Zarax quotation progresses before you begin if you would like the full picture.
What shapes the offer
A precise model matters, but it is only one part of the assessment.
Include the complete detail shown on the item rather than relying on a broad product family.
Mention what is present, what works and anything that a photograph alone may not explain.
Mention what is present, what works and anything that a photograph alone may not explain.
Mention what is present, what works and anything that a photograph alone may not explain.
Mention what is present, what works and anything that a photograph alone may not explain.
Mention what is present, what works and anything that a photograph alone may not explain.
An honest description helps avoid surprises when the item is inspected. Our guide to how condition can influence an offer explains why small details are worth including.
From first detail to payment
Add the exact model, specifications, condition and clear photographs.
If we are interested, we will discuss the details and agree a price with you.
If Zarax is interested, you will receive the sending details privately after the item and price have been discussed.
When the item matches the agreed description, payment is made by bank transfer or PayPal.
Before the handover
Back up anything you want to keep and sign out of personal accounts.
Remove activation locks, saved payment details and paired services where relevant.
Photograph the model label, screen or main surfaces, ports and accessories.
If the item needs to be sent, use the private instructions we provide and follow our packaging guidance. Do not send anything until Zarax has confirmed that it wishes to proceed.
Compare the routes
Zarax reviews the item details directly. There is no public advert and no need to manage messages from several prospective buyers.
You create the listing, choose the asking price, reply to enquiries and decide how to handle collection, delivery and payment.
For a fuller breakdown, compare selling to a direct buyer with using a marketplace.
Customer feedback
Clear form, sensible questions, no stream of random offers. My laptop was inspected and paid for as agreed.
I described the battery wear, storage size and small dent near the hinge. Zarax reviewed the photographs before asking me to send it. The inspection confirmed the condition and payment came by bank transfer.
My Windows laptop was still usable but too heavy for my current needs. I included the processor, memory, storage, battery report and the dent beside the left hinge in the Zarax request. They asked for a clearer photograph of the serial label, then confirmed their interest. I packed the laptop carefully and followed the private delivery instructions. It passed inspection with no surprises, and the agreed amount arrived in my account.
My ageing laptop had become the emergency backup for the emergency backup. Selling it was overdue.
It had a replaced charger, a shiny keyboard and a battery warning at 30 per cent. I included all of that, so the assessment felt properly grounded.
My backup laptop had survived university, freelance work and one unfortunate coffee splash near the trackpad. It still ran, though the battery was tired and the lid carried a patchwork of old sticker marks. I removed my files, recorded the specifications and photographed every blemish. Zarax reviewed the details, supplied private sending instructions and paid once the inspection confirmed what I had submitted.
Useful questions
These answers cover the parts of the process people usually want to confirm before requesting a quote.
Value my laptopStart with the brand, full model number, specifications and an honest description of the condition. Add clear photographs of the item, label, accessories and any faults.
Potentially, yes. Acceptance depends on the item and the fault. Explain exactly what happens when it is switched on or used, and show the damaged area clearly.
Not always. The original packaging, power supply, remote, manuals or matching accessories can provide useful context, so list everything that is included.
Do not send the item before receiving confirmation. If we wish to proceed, the receiving location and delivery instructions are shared with you privately.
Payment follows receipt or collection and inspection. If the item matches the agreed details, Zarax pays the agreed amount by bank transfer or PayPal. If anything differs materially, we contact you first.
Useful next reading
A useful next step
Start with a free, no-obligation quotation request. Accurate details make the assessment easier.
Tell us about my laptop