Size, brand and complete model
Include the complete detail shown on the item rather than relying on a broad product family.
A direct route from unwanted to useful
Tell us the model, condition and useful details once. We will review your mattress and let you know whether Zarax is interested in making an offer.
Start with the exact model. It gives the valuation team a far better starting point.
Free, no-obligation enquiry
A less awkward way to sell
Private marketplaces can work, but they often involve writing an advert, answering similar questions several times, arranging viewings and dealing with uncertain buyers. Zarax gives you a single route from the first description through to inspection and payment.
The process is deliberately straightforward. Share accurate information and clear photographs, then we can decide whether the item is something we want to buy. Read how a Zarax quotation progresses before you begin if you would like the full picture.
What shapes the offer
A precise model matters, but it is only one part of the assessment.
Include the complete detail shown on the item rather than relying on a broad product family.
Mention what is present, what works and anything that a photograph alone may not explain.
Mention what is present, what works and anything that a photograph alone may not explain.
Mention what is present, what works and anything that a photograph alone may not explain.
Mention what is present, what works and anything that a photograph alone may not explain.
Mention what is present, what works and anything that a photograph alone may not explain.
An honest description helps avoid surprises when the item is inspected. Our guide to how condition can influence an offer explains why small details are worth including.
From first detail to payment
Add the exact model, specifications, condition and clear photographs.
If we are interested, we will discuss the details and agree a price with you.
If Zarax is interested, an appropriate collection may be arranged after the details and price have been discussed.
When the item matches the agreed description, payment is made by bank transfer or PayPal.
Before the handover
Clean the item enough for its condition, labels and fittings to be assessed.
Photograph every side, the model label, accessories and any visible wear.
Measure doorways, stairs and the route from the item to the nearest suitable exit.
If the item needs to be sent, use the private instructions we provide and follow our packaging guidance. Do not send anything until Zarax has confirmed that it wishes to proceed.
Compare the routes
Zarax reviews the item details directly. There is no public advert and no need to manage messages from several prospective buyers.
You create the listing, choose the asking price, reply to enquiries and decide how to handle collection, delivery and payment.
For a fuller breakdown, compare selling to a direct buyer with using a marketplace.
Customer feedback
A nearly new spare mattress was taking up half a room. Zarax assessed the photos and organised collection.
I supplied the size, age, material and several clear photos, including one light mark on the side. Zarax confirmed they were interested, discussed access and collected it after we agreed a price.
We had bought the wrong firmness of mattress and kept it in the spare room far longer than planned. I was careful to photograph the full surface, labels, edges and the faint storage mark on one side. Zarax reviewed the condition and asked how it had been stored. Once we agreed the value, collection was arranged around the narrow stairway. The mattress was checked and the payment arrived by bank transfer.
The guest mattress was clean, covered and taking up half the loft. Collection solved a very bulky problem. 🛏️
I provided the size, age, fire label and photos from both sides. Zarax could make a decision without vague descriptions or repeated visits.
We bought a firmer mattress after only a few months, then stored the original upright in a dry room. It had always used a protector, though one corner of the fabric had rubbed against the wall. I photographed the label, seams and mark in daylight. Zarax discussed whether it was suitable, arranged collection and confirmed the agreed payment once its condition had been checked.
Useful questions
These answers cover the parts of the process people usually want to confirm before requesting a quote.
Value my mattressStart with the brand, full model number, specifications and an honest description of the condition. Add clear photographs of the item, label, accessories and any faults.
Potentially, yes. Acceptance depends on the item and the fault. Explain exactly what happens when it is switched on or used, and show the damaged area clearly.
Not always. The original packaging, power supply, remote, manuals or matching accessories can provide useful context, so list everything that is included.
Collection may be available when it is appropriate for the item and location. We will discuss access and the handover privately if we are interested in proceeding.
Payment follows receipt or collection and inspection. If the item matches the agreed details, Zarax pays the agreed amount by bank transfer or PayPal. If anything differs materially, we contact you first.
Useful next reading
A useful next step
Start with a free, no-obligation quotation request. Accurate details make the assessment easier.
Tell us about my mattress