So first they have you fill out a quote, which only takes like five minutes. They say it takes an hour to get back to you with the price. I got my email in fifteen minutes. They came to pick up my laptop so I didn’t have to ship it or anything. Someone was able to come to pick it up the very next day! They took it back to their shop and the day after that, they gave me the exact amount IN CASH. So basically the whole thing only took like two days. It was amazing! I’ll definitely use it again.